Valued clients,
As you may have heard, RMT’s were part of the group of health professionals that are allowed to restart their practices. This has many clients asking if we are open now. While this is very exciting news for us all, it is not business as usual.
There is training to be completed and many new protocols that must be put in place before it is safe or even responsible to open. We have begun to receive some of these supplies, so know we are working hard.
Please be assured that our RMT’s are working very hard to complete all requirements as set out by the College of Massage Therapists (CMTO our regulatory body), and to acquire the necessary equipment to make it safe for both practitioners and you the clients. The location of our RMT’s practice within our spa also presents some limitations.
The state of emergency is still in effect and we will definitely not be open before the government gives the full spa permission to open.
We will post information as it becomes available about when we can start booking appointments. There will be changes as to how our bookings will happen, such as pre-screening, no access without an appointment, different shifts for staff, one direction for social distance. We also plan to reach out to all clients that were booked for service that were cancelled due to the closure for first bookings options.
We continue to offer product support with door to door deliveries once a week.
Hopefully over the course of the next couple of weeks we will have a clearer picture.
We ask for your patience in these matters,
Thank you
