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385 Frederick Street Mall
Kitchener, ON,
N2H 2P2


Good Afternoon,

As most have heard the Ontario Government have given the okay for our region to start Stage 2 of reopening. This includes spas, with the exception of Facial services. 

As we are excited to hear the news, we will still need to make sure the spa and staff are prepared to welcome clients. 

We will be working hard over the next few days to be ready to announce when we are re-opening. 

When we do, it will NOT be business as usual, new policy and rules of operation will be in place. 

As for booking appointments we will be handling them in the following manner: 
 RMT’s have been advised at this time to only accept clients that are in need of acute care, which means without this treatment would cause condition to significantly deteriorate. 

1. Clients that had appointments cancelled due to the pandemic will be contacted first
2. Clients with current appointments will be contacted to confirm their booking
3. A wait list of clients looking to book will be created and contacted to book once step 1 & 2 are complete. Any clients that purchased products through our door to door delivery during the closure that are not part of step 1 or 2, will also receive top of the wait list priority booking as a Thank you for your support. 

We can not wait to open, however we need to make sure we open correctly and safely. We thank you for your patience and understanding.